Moniker, a trusted name in domains, provides an escrow service for those looking to avoid scams when buying and selling domains. The fee for the service is right around 2.7% which I think is pretty standard.

Before using Moniker’s Escrow Service, beware that they seem to be a bit “new” to the entire domain process where it pertains to providing information to both sides on what exactly is transpiring. Our escrow started in late January, and 14 days later we are still waiting for the domain transfer to take place.

The cause? There was an error in the transaction id which had to be generated through our registrar (we figured this bit out on our own). Even though the error appeared, no notification was provided to either side and we happened to log in to see that an error had occurred. This “oversight” caused major delays in the transfer of a domain.

Also, if you’re selling a website (not just a domain), you and the buyer/seller are responsible for the actual transfer of content. Moniker steers clear of that part.

Customer service was also bad in that the young man we spoke with assumed that you knew how their system runs from the inside. His responses were short when answering our questions.

All in all, I’m sure Moniker’s Escrow Service can be trusted, but they have a long way to go to have us use them again.