When buying a website or a domain, please note that you are not protected through PayPal. In fact, PayPal really only “works” to protect you if you have made a purchase through their company Ebay.
In the case of website and domain purchases, fraudsters are given the upper hand through PayPal. Case in point, let’s say someone offers to sell you DailyArticle.com and can even send you and email using the DailyArticle.com domain. This is proof that they are the owner, right? Wrong. But, what if they can receive mail to the DailyArticle.com domain? Still not enough. It could easily be a disgruntled former employee whose email account hasn’t been closed. Trust me I left a job 7 months ago and still check my emails there daily.
And so, you send a payment through Paypal and wait for the website to be transferred. Only, the seller (or fraudster) has nothing to provide you. They stop answering your emails, and you say, “No way, I’ve been scammed”.
Your next move it to call PayPal to report it, or place a claim ticket in their resolution center. Make sure you escalate it immediately so that it can be “investigated” by the excellent support team at PayPal who “Protect You Against Fraud”.
The next day you receive a standard email that states:
You have chosen to escalate your dispute to a PayPal claim. By ending
communication with the seller, you are asking PayPal to investigate the
case and decide the outcome. As part of our investigation, PayPal reviewed
any communication you may have had in the Resolution Center.Our investigation into your claim is complete. As stated in our User
Agreement, the claims process only applies to the shipment of goods. It
does not apply to complaints about the attributes or quality of goods
received. Therefore, we are unable to reverse this transaction or issue a
refund.
YOUR INVESTIGATION?!!!!
WHAT INVESTIGATION?!!! PayPal asks no questions, they ask for no proof, nothing. And, the kicker is that they sent the crook your funds (to a bank account that has been verified by them nonetheless).
IMHO PayPal doesn’t even try.
Why can’t they hold the funds until a real investigation is performed? Why can’t they perform a real investigation? Why can’t they give me the seller’s information so that I can get my funds back in person
?
PayPal’s terms of service state:
PayPal Buyer Protection covers tangible, physical items or goods that can be posted, other than a motor vehicle or an item prohibited in the PayPal Acceptable Use Policy. PayPal Buyer Protection coverage does not extend to any other items, such as intangible goods, services, gift vouchers, downloadable or streamed content.
And, although we look at a domain as tangible (because it can be bought, sold, transferred, gains worth, loses value, etc), PayPal does not. So buyers please beware!
PayPal beware also, if you can’t protect intangible goods, then you should not allow the use of your services in intangible sales. One day you are going to leave the wrong person unprotected.



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